We ship worldwide! All orders are processed<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;and shipped same or next business day! Orders are shipped from Canada Monday-Friday. If your order is placed on a Saturday Or Sunday, it will be shipped the following Monday.&#xA0;The shipping cost is based on the weight of your package. <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We offer&#xA0;<strong style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">free standard shipping<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;on all Canada &amp; US orders over $75CAD!&#xA0;Please see below for a chart of the estimated delivery by country.&#xA0;<table class="fr-alternate-rows" style="width: 100%;"><thead><tr><th style="background-color: rgb(0, 0, 0);"><div style="text-align: center;">SHIPPING METHOD</div></th><th style="background-color: rgb(0, 0, 0);"><div style="text-align: center;">DELIVERY TIME</div></th></tr></thead><tbody><tr><td style="width: 50%; background-color: rgb(255, 255, 255);"><div style="text-align: center;">Canada (Domestic) - Express</div></td><td style="width: 50%; vertical-align: middle; background-color: rgb(255, 255, 255);"><div style="text-align: center;">1-3+ Business Days</div></td></tr><tr><td style="width: 50%; text-align: center;">Canada (Domestic) - Standard </td><td style="width: 50%; text-align: center;">2-7+ Business Days </td></tr><tr><td style="width: 50%; text-align: center;">USA - Express </td><td style="width: 50%; text-align: center;">2-4+ Business Days </td></tr><tr><td style="width: 50%; text-align: center;">USA - Standard </td><td style="width: 50%; text-align: center;">3-7+&#xA0;<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Business Days </td></tr><tr><td style="width: 50%; text-align: center;">United Kingdom - Expedited </td><td style="width: 50%; text-align: center;">4-12+&#xA0;<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Business Days </td></tr><tr><td style="width: 50%; text-align: center;">Australia - Expedited </td><td style="width: 50%; text-align: center;">4-12+ Business Days </td></tr><tr><td style="width: 50%; text-align: center;">International - Standard</td><td style="width: 50%; text-align: center;">5-12+ Business Days </td></tr></tbody></table> Once your order is packed by our warehouse team, it is sent over to our <span id="isPasted" style="color: rgb(25, 25, 25); font-family: TrustpilotDefaultFont, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.18px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">courier partners UPS or Canada Post. Tracking numbers are sent automatically in your shipping notification email. Please allow 1-2 business days for your tracking number to be activated. NOTE: Uncertn is not responsible for delays caused by incorrect addresses or delays once your package has left our warehouse.Canada Shipping:All orders within Canada usually take 1-5+ business days to be delivered. Orders within Canada are normally shipped via UPS or Canada Post. Due to COVID-19, delays are still possible. Please keep an eye on your tracking number for updates.USA Shipping:All orders within the United States usually take&#xA0;3-7+ business days to be delivered. Orders within the US are normally shipped via UPS. Due to COVID-19, delays are still possible. Please keep an eye on your tracking number for updates.International Shipping:All international orders usually take 15-30+ days to be delivered. Faster shipping methods are available at checkout. International shipping<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;are normally shipped via UPS. <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Due to COVID-19, delays are still possible. Please keep an eye on your tracking number for updates.&#xA0;Duties &amp; Taxes:Uncertn is not responsible for Duties &amp; Taxes that may be imposed on orders. Duties &amp; Taxes are usually due at the time of delivery. If you do not pay the fees, the package will be returned back to us and we will refund you the total order value (excluding the shipping fee). For questions about duties &amp; taxes, please consult with your local customs office.&#xA0; **Delivery times are an estimate only and exclude order processing times. Delivery times may be impacted by UPS/Canada Post, Customs Delays, COVID-19, or Public Holidays.**

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Customs duties/taxes are enforced by your local government agency. You may be subject to customs duties/taxes when you are importing goods (Uncertn products) into your country. These fees are charged by the customs authority in your country. Unfortunately, we are unable to control the duties/tax amount as this process does not involve Uncertn. The customs duties/taxes amount is typically calculated based on the value of the goods you are importing and <span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">is usually due at the time of delivery. You may be subject to paying these fees based on the &apos;local threshold&apos; in your country/territory.&#xA0;If you decide to refuse paying these fees, your order will be sent back to us, and a shipping/handling fee may be deducted from your refund. If you are unsure whether or not your order would be subject to customs duties/taxes, we recommend contacting your local customs authority.NOTE: It is the responsibility of the customer to pay all duties/taxes that may be imposed on the order.&#xA0;

CUSTOMS DUTIES/TAXES

We do! We offer worldwide shipping! There may be instances where you cannot order from your region, you will be notified via checkout. <a href="https://support.uncertn.com/en-US/how-long-will-my-order-take-to-arrive-109528" rel="noopener noreferrer" target="_blank">Click here</a> to view delivery times.&#xA0;

DO YOU SHIP INTERNATIONALLY?

Orders that get delivered to the wrong address might be refused by the receiver and sent back to the carrier. We would highly recommend contacting the carrier to retrieve the package.<span id="isPasted" style="color: rgb(65, 65, 65); font-family: Inter; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Note: It&apos;s the customer&apos;s responsibility to enter the correct shipping address when ordering<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.

MY ORDER WAS DELIVERED TO THE WRONG ADDRESS

Yes! If you have entered the incorrect shipping address, please reach out to our support team. As long as your order hasn&apos;t already been processed, we can change the delivery address. Please reach out to our support team with your email and order number. You can reach our support team via&#xA0;<a>Live Chat</a><a target="_self"></a><a></a><a></a><a></a>, <a href="tel:18775604343">Phone</a> or <a href="mailto:support@uncertn.com">Email</a>.&#xA0;Delivery addresses can only be changed in the event that it is incorrect, we are unable to change addresses to a different province/state, or country.

CAN I CHANGE THE DELIVERY ADDRESS OF MY ORDER?

It&apos;s possible that your package was delivered to a neighbor&apos;s house or to an address that may be similar to yours if your tracking number indicates it was delivered but you don&apos;t have it. <span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please reach out to our support team with your email and order number. You can reach our support team via&#xA0;<a>Live Chat</a><a target="_self" style="box-sizing: inherit; font-family: Montserrat, sans-serif !important; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></a><strong style="box-sizing: inherit; font-weight: 600; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a style="box-sizing: inherit; font-family: Montserrat, sans-serif !important; background-color: transparent; color: rgb(0, 0, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;"></a><u style="box-sizing: inherit; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);"><a style="box-sizing: inherit; font-family: Montserrat, sans-serif !important; background-color: transparent; color: rgb(0, 0, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;"></a><u style="box-sizing: inherit; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);"><a style="box-sizing: inherit; font-family: Montserrat, sans-serif !important; background-color: transparent; color: rgb(0, 0, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;"></a><strong style="box-sizing: inherit; font-weight: 600; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">,<span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;<a href="tel:18775604343" style="box-sizing: inherit; font-family: Montserrat, sans-serif !important; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Phone</a><span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;or&#xA0;<a href="mailto:support@uncertn.com">Email</a><span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">. We will be more than happy to help!

MY PACKAGE SAYS IT'S DELIVERED BUT I DON'T HAVE IT

We are proud of our processing time as all orders are shipped the same or next business day! Processing times may change during sales periods, restocks, or holidays. Any orders placed on the weekend or a holiday will be shipped the next business day.

HOW LONG WILL IT TAKE FOR MY ORDER TO BE SHIPPED?

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