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HOW LONG WILL IT TAKE FOR MY RETURN/EXCHANGE TO BE PROCESSED?Updated 2 years ago

Once your return request has been submitted in our returns portal, please allow up to 5 business days for your request to be updated. Once your request is updated, you will receive an email. 

Once your return or exchange is approved, please wait for an email from our support team with your return label and return authorization form.

Please allow up to 7 business days for us to process your return/exchange after our warehouse receives it.


NOTE: For international customers, returns can only be refunded (no exchanges).

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